Pickup and Delivery information
Where/When Can I Pickup My Order?
Orders can be picked up at:
4216 Ross Road
When you place an order via our online store, you'll be asked to specify a pickup time. Please contact us if you need to change this time.
Do you deliver?
Yes we do!
- Delivery is available on orders of $100 or more.
- Orders must be received by Monday at midnight.
- Deliveries will be made the following Thursday, between 12:00 p.m. and 4:00 p.m.
- A fee of $10 applies to orders less than $200.
- Orders of $200 or more get free delivery!
Where do you deliver to?
Delivery is currently available for the following communities:
Abbotsford, Chilliwack, Langley/Fort Langley, Aldergrove, Surrey, White Rock, Cloverdale, Delta, Ladner, Tsawassen, Mission, Maple Ridge, New Westminster, Pitt Meadows, Port Moody, Coquitlam, Port Coquitlam, Burnaby, Richmond, Vancouver, North Vancouver, West Vancouver, Belcarra
If you don't see your community listed here, please contact us directly.
Do I have to be home to accept delivery?
Yes, due refrigeration requirements.
Between what times of day can I expect delivery?
Between 12:00 p.m. and 4:00 p.m.
What happens if I am not home?
Your order will become available for pickup at 4126 Ross Rd in Abbotsford.
Will items be delivered fresh or frozen?
Meat will be delivered frozen, while dairy products will be fresh.
Is the packaging recyclable?
Our boxes are recyclable.
Can you deliver to my work? School? Etc.
Absolutely, as long as the delivery address is within range. Be sure to leave any special delivery instructions, including a buzzer code or business name.
What if I live in an apartment building?
If your shipping address has a controlled entrance, it is your responsibility to provide a buzzer code for entry, and/or inform your concierge of the delivery. If for whatever reason, the driver can't gain access to complete the delivery, you will receive a notice and your package will be held for pickup. If your shipping address has a controlled entrance that isn't easily accessible for delivery/ if you know that you have had trouble receiving packages in the past, please feel free to ship the package to your workplace, school, gym, or even a friend or relative's house!